Health Plan Dashboard

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Use the health plan dashboard to view or compare health plan information. The health plan dashboard features health plan contact information, enrollment data, complaint and IMR data, enforcement actions, and financial data.

Select a health plan by using the search window above or choose from a list of all plans.

View the DMHC Dashboard for a comprehensive look at DMHC health plan data.

What's New

DMHC Announces Transgender, Gender Diverse, or Intersex (TGI) Health Care Quality Standards and Training Curriculum Listening Sessions

The Department of Managed Health Care (DMHC) invites you to the TGI Health Care Quality Standards and Training Curriculum Listening Sessions. The Listening Sessions will be conducted in a hybrid format, with the opportunity for public participation in person or virtually through videoconference or teleconference.

For more information about the dates and locations of these Listening Sessions, please visit the TGI Working Group Meeting webpage.

RFP No. 23MC-SA008 – California Health Consumer Outreach and Assistance Program

The Department of Managed Health Care (DMHC) is soliciting proposals from qualified entities to provide outreach and assistance services to California’s diverse health care consumers. RFP 23MC-SA008 for California Health Consumer Outreach and Assistance Program may be viewed and downloaded from Cal eProcure.

DMHC Releases 2022 Annual Report and Infographic

The DMHC regulates the majority of health care coverage in California including 96% of commercial and public enrollment in state-regulated health plans. In 2022, 97 full service health plans licensed by the DMHC provided health care services to 29.7 million Californians. This included approximately 13.8 million commercial enrollees and approximately 15.8 million government enrollees. In addition to full-service health plans, the DMHC oversees 46 specialized health plans including chiropractic, dental, vision, behavioral health (psychological), and pharmacy. As of the end of 2022, the DMHC has assisted 2.8 million consumers through the Department’s Help Center.

The Department’s mission is to protect consumers’ health care rights and ensure a stable health care delivery system. To help achieve this mission, the DMHC Help Center educates consumers about their health care rights, helps them resolve complaints with their health plans, assists consumers in navigating their health coverage and ensures consumers can access necessary health care services.

Select an image below to read the 2022 Annual Report or Infographic.

DMHC Fines Kaiser Permanente $450,000 for Violating Enrollee Confidentiality

The DMHC announced enforcement action against Kaiser Foundation Health Plan, Inc. (Kaiser Permanente) including a $450,000 fine for violating the confidentiality of thousands of the plan’s enrollees. The plan has agreed to pay the fine and implement corrective actions, including running periodic checks of its software systems to ensure enrollee addresses are correct and up to date.

The DMHC encourages health plan enrollees experiencing issues with their health plan, including privacy and confidentiality concerns, to file a grievance or appeal with their health plan. If the enrollee does not agree with their health plan's response or the plan takes more than 30 days to fix the problem for non-urgent issues, the DMHC Help Center can work with the enrollee and health plan to resolve the issue. The health plan enrollee can file a complaint with the DMHC Help Center at www.HealthHelp.ca.gov or 1-888-466-2219.