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Leadership Team

Edward G. Heidig, II
Chief Deputy Director

Edward G. Heidig was appointed Chief Deputy Director of the Department of Managed Health Care in March 2007. Prior to his appointment, he served as General Counsel and Deputy Secretary of the Business, Transportation and Housing Agency, the premier business interface of state government, where he quickly established his reputation as a practical problem solver and ably assisted former Secretary Sunne Wright McPeak as point on DMHC and business regulation issues.

Prior positions included serving as General Counsel to the Diocese of Sacramento where he helped guide the Diocese through the unprecedented clergy sexual misconduct and mega-tort litigation. He also served under Governor Wilson as the Director of the Department of Conservation and as Director of the Office of Administrative Law. In both positions, he won high marks for inspired leadership. At the Department of Conservation, he reduced administrative costs while achieving the highest recycling rates the state has ever known, spearheaded the development of Recycle Rex with the Disney Company, and won the coveted Gillstrap Award for achieving increased efficiency in regulation while maintaining fidelity to environmental protection. At the Office of Administrative Law, he reduced a ten-year backlog by 75 percent in nine months, and put the California Code of Regulations online for a record $1 million in royalties to the State of California. The online service was made available to the public free of charge.

He also served as Deputy Secretary of Legislation at the Business, Transportation and Housing Agency, where he negotiated major pieces of transportation and business legislation through the Legislature during the Wilson Administration.

Prior to his service in state government, he played a key role as Senator Pete Wilson's legislative assistant on environmental and energy issues, including the Clean Air Act Reauthorization and the offshore oil development ban announced by President George H. W. Bush.

He graduated cum laude with a bachelor of arts degree from Claremont McKenna College, and earned his juris doctorate from Pepperdine University. Published articles include "Skinning the Membrane of Fact v. Opinion" in the Tort and Insurance Law Journal.

Lynne Andersen Randolph,
Deputy Director, Communications and Planning

Lynne Randolph is the Deputy Director for Communications and Planning, overseeing all media and public relations efforts for the Department. She brings more than 17 years of both public and private sector experience in public affairs advocacy, strategic planning, media relations and program development to the DMHC.

Governor Arnold Schwarzenegger appointed Randolph in June 2004, while she was serving as the Sacramento Regional Public Relations Supervisor for Rogers & Associates, the largest independent public relations firm in Los Angeles. She worked primarily on serving local First 5 Children and Families Commissions by implementing effective communications strategies and local communication efforts.

Prior to joining Rogers & Associates, Randolph was director of public relations for the California Dental Association (CDA), where she implemented and managed all internal and external communications for the statewide professional organization representing 20,000 members throughout the state.

Before that, she served as deputy director of communications for Governor Pete Wilson. Appointed by the Governor to develop long-range communications strategy, Randolph planned and implemented media events and news conferences, as well as coordinating media appearances, media materials and serving as liaison to fifteen state agency public information deputies throughout the administration.

Her experience also includes working in the external affairs departments of several state government agencies and as press secretary for several California legislators, including the late Senate Republican Leader Kenneth L. Maddy and the late Assembly Member Bill Filante (R-Greenbrae). Randolph holds a B.S. in Public Administration from the University of Southern California and is a member of the Sacramento Public Relations Association.

Rick Martin,
Deputy Director for Plan and Provider Relations

As Deputy Director of Plan and Provider Relations, Martin is responsible for fostering proactive and effective relations between the DMHC and its licensed health plans, while serving as primary advisor to the Director on critical plan and provider issues and providing strategic planning and policy direction on emerging issues and industry trends.

Martin most recently served as Deputy Director, Financial Solvency Standards Board, where he led the DMHC's efforts to implement the recent successful regulations to ban the balance billing of health care consumers and facilitating a process to develop current regulations to guarantee a consumer’s timely access to health care services.

Previously, Martin was the Assistant Deputy Director for the DMHC's Office of Provider Oversight, where he oversaw the creation of the highly successful Provider Complaint Unit.

Additional prior experience has included serving as Supervising Examiner for the DMHC's Division of Financial Oversight, where he was responsible for managing the financial and administrative examinations of health plans.

He has also worked for the California Department of Health Services, where he conducted fiscal, management, and internal audits of various hospitals, health systems, public health programs, and skilled nursing facilities subject to state and federal laws and regulations.

Martin received his bachelor of science in accounting from California State University, Fresno and a master’s degree in business administration from Saint Mary’s College of California.

Tim LeBas,
Assistant Deputy Director, Office of Health Plan Oversight

Tim LeBas joined the Department of Managed Health Care as the Assistant Deputy Director of the Office of Health Plan Oversight in February 2008. During the previous seven years, he served as Deputy Commissioner of the Department of Corporations, the agency formerly responsible for enforcing the Knox-Keene Act. While working at the Department of Corporations from 1990 to 2000, he was responsible for drafting and implementing a wide variety of new laws and procedures under the Knox-Keene Act including licensing and examination requirements.

Tim previously served as principal policy adviser for the California Corporations Commissioner. On behalf of the Commissioner, he was responsible for the design, implementation, and interpretation of licensing laws to regulate various financial services, including franchise arrangements, stockbrokers, investment advisers, consumer and commercial lenders, mortgage bankers, and escrow companies

His prior experience at the Department of Corporations also included serving as legal counsel for eleven years before being appointed to serve as General Counsel in 2001. As General Counsel, he was responsible for establishing and managing a general counsel's office, the first of its type at that department, to oversee both policy and legal operations, including legislation, rulemaking, interpretive opinions, defense litigation, administrative hearing decisions, public records requests, budget matters, technology issues, and public contracts.

During his 18 years with the Department of Corporations, he represented its Commissioners on a number of advisory committees and task forces to study and report on significant issues impacting laws and programs administered by that department. He has been frequently called upon to provide expert testimony before the California Legislature.

Tim began his state career in 1980, serving as a student assistant at the Department of Justice and then at the Department of Rehabilitation. He later became an analyst for the Department of Health Services and then the Department of General Services, before beginning his service as a Department of Corporations attorney in 1988.

He received his Bachelor of Arts in Government from California State University, Sacramento, and his Juris Doctorate from Lincoln Law School of Sacramento. While at Lincoln, he was the president of the student body and has received the following awards: Student Trial Advocate of the Year, American Board of Trial Advocates; Best Overall Student Advocate, Lincoln Law School Alumni Association; and Outstanding Graduate Award, Lincoln Law School of Sacramento.

In 1995, 2001, and 2005, he received recognition for his outstanding service as a law school professor at Humphreys College - Laurence Drivon School of Law in Stockton, California, where he has taught evening law school courses in Contracts and Business Organizations since 1993.

Barbara Reagan,
Assistant Deputy Director, California Help Center

Barbara "Bobbie" Reagan is the Assistant Deputy Director in charge of the California Help Center. For years she has been an advocate for quality customer service and efficiency in government. When the Department was created in 2000, she was instrumental in drafting new policy and procedures, securing superior staff, and setting up the new Department. At the Help Center, Bobbie assembled the first 24-hour/7 day a week HMO help line in the nation with multi-lingual operator service. California's diverse population now has a place to go for help; services are available in over 100 languages. Consumers can speak with patients' rights experts, experienced health care professionals and highly trained customer service representatives.

As Assistant Deputy Director of the Help Center, Barbara directs the Division of Complaint Analysis and Preventive Health (which includes branches of Standard Complaints, Independent Medical Review and Clinical Review), the Division of Consumer Assistance (which includes the branches of the Call Center and Initial Review), the Division of Legal Affairs and Policy Development, the Division of Plan Surveys (with offices in Sacramento and Los Angeles) and the Division of Management Support Services.

From its inception in July 2000 through December 2002, the Help Center has received over 400,000 calls from consumers, saved consumers approximately $4.3 million in actual dollar reimbursements, resolved over 13,000 consumer complaints, processed 4,425 applications for Independent Medical Review, and responded to over 7,500 calls from providers.

Ms. Reagan came to the Department of Managed Health Care from the State Controller's Office, where she served as the Chief of the Bureau of Unclaimed Property, managing a staff of 100 with an annual budget of over $5.5 million. Under her leadership, the program's annual collections of California's unclaimed property grew from $25 million to over $300 million. She also spearheaded the effort to place the State's Unclaimed Property Database on the Internet to enable Californians to easily locate their unclaimed property. This database is now one of the most active websites in California government.

Ms. Reagan received her Bachelor of Science degree from the University of California, Berkeley, in Business Administration concentrating in Finance, Marketing and Real Estate and studied Economics at the University of California, Los Angeles.

Braulio Montesino,
Assistant Deputy Director, Office of Legal Services

Braulio Montesino serves as General Counsel and is responsible for managing and directing the Office of Legal Services which provides sound legal advice to the Director, the Department's executive staff, and to other program units.

Prior to his current position, Mr. Montesino served as the Department's Chief of the Legal and Policy Research and Opinions Unit. In that position, his primary responsibility was to assure that the Department was provided with reliable and accurate legal information in support of its policy and operational decisions. During his tenure with the Department, he has served as counsel to the Advisory Committee, where he became known for his insightful and rigorous analysis of complex legal issues. Before the creation of the Department of Managed Health Care, he served as legal counsel with the Department of Corporations, Health Plan Division.

Prior to his state service, he practiced health care law at a major national law firm. In addition, he has served on the Executive Committee of the Los Angeles County Bar Association's Healthcare Law Section. He has also authored several articles on health care law topics, and has served as Co-Editor of Matthew Bender's Healthcare Law Sourcebook.

He graduated from Loyola Law School of Los Angeles, Order of the Coif, cum laude, where he served as Editor-in-Chief of the Loyola Entertainment Law Journal.

Amy L. Dobberteen,
Chief, Enforcement Division

Amy L. Dobberteen assumed the position of Chief of the Enforcement Division in September 2004. In addition to pursuing consumer grievances and health plan violations, Dobberteen is focusing on identifying trends or systemic problems within the plans, as well as ensuring California enrollees are receiving both continuity of care and prompt access to care.

Prior to her promotion, she served as second in command in the Office of Legal Services, defending the DMHC's assessment and exclusive regulatory authority under the Knox-Keene Act. She has also served as Senior Counsel in the Office of Enforcement and her state service began as Labor Relations Counsel with the Department of Personnel Administration.

Amy served in private practice as Senior Associate at Greve, Clifford, Wengel & Paras, LLP in Sacramento for eight years. She argued cases in various county courts throughout the state and before the U.S. District Court for the Eastern District.

Amy holds an undergraduate degree in Criminal Justice, Public Administration from San Diego State University and a law degree from McGeorge Law School in Sacramento.

A native of Sacramento, Amy is a ten-year board member and former vice-president of WEAVE (Women Escaping a Violent Environment).

Debbie McKinney,
Assistant Deputy Director, Office of Administrative Services

Debbie McKinney was appointed as the Assistant Deputy Director for Administrative Services of the Department of Managed Health Care in January 2008. She brings more than 25 years of state agency budget experience, and manages a staff of 44 who provide accounting, budgeting, personnel, contracts, and business services to the Department.

Prior to her appointment, she served as Chief of Budget Operations for the Department of Corrections and Rehabilitation. Prior to that, she was the Fiscal Officer for the Department of Personnel Administration, where she managed the accounting, budget, and contracts administrative offices. She has also held management positions in the administrative offices at the California Workforce Investment Board, where she established statewide work programs for the program's participants, and the Department of Consumer Affairs, where she was a team leader and coordinated the transition of the administrative activities for the Bureau for Private Postsecondary and Vocational Education to the Department of Consumer Affairs.

She holds a bachelor of science degree in business administration, with a concentration in accounting.

Barbara Garrett,
Assistant Deputy Director, Office of Technology & Innovation

Barbara Garrett was recently appointed as the Assistant Deputy Director for the Office of Technology and Innovation and as the Chief Information Officer for the Department of Managed Health Care. She manages a staff of 20 technical professionals dedicated to the support of the Information Technology infrastructure and systems that support the delivery of mission critical services provided by the department.

Prior to her appointment at the Department of Managed Health Care in June 2005, Ms. Garrett spent 17 years at the Stephen P. Teale Data Center where she held a number of management positions in support of the data center's network and help desk services. She brings to the position extensive experience in the planning, implementation, operation and management of information technology solutions. She has a strong commitment to customer service and an innate ability to motivate and lead people.

Prior to working at the Teale Data Center, Ms. Garrett held positions in information technology at the State Controller's Office and the Department of Motor Vehicles.

She is a graduate of the Information Technology Manager's Academy, Vice Chairmen of the Board for the California Association of Information Technology Managers (CAITM) and is certified in IT Service Management.

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